Job Description:

Junior Sales Associate (English + German)

Are you looking to join an ambitious, high growth, international technology company and build a career in sales? Do you want to work with a renowned brand leader on a groundbreaking product in its sphere, created by some of the best engineers in the world? Are you looking for a company that will invest time in your development, support your professional growth, and listen to your ideas?

One of our biggest clients, HAProxy Technologies, is looking for talented individuals to join their fast-growing team in the role of a Junior Sales Associate.

HAProxy has been a leader in software load balancing for the last 20 years and as the team and portfolio grow, the market impact is only going to increase. To achieve this HAProxy Technologies is adding to an already amazing team. This is where you come in…

As a Junior Sales Associate (m/f) working from our Sarajevo office, you will be responsible for building and nurturing great long-term relationships with our existing and prospective clients. By serving as the 1st point of contact for the key players in your assigned market, you will be representing HAProxy Technologies through identifying their needs, answering their queries and keeping client satisfaction at the highest level.

Primary responsibilities:

Present, promote and sell HAProxy Technologies products and services to assigned prospective and existing customers
Develop new business with assigned existing clients and identify areas of improvement to meet sales quotas
Establish, develop and maintain positive business relationships with assigned prospective and existing customers to ensure future sales – build and maintain strong, long-lasting customer relationships
Research and gather relevant information on assigned clients to identify and understand their needs and their business in-depth
Serve as a regular point of contact for all clients’ account management matters
Proactively suggest and promote new products and services – know exactly which of them align with your clients’ needs and help them grow their business
Reach out to both inbound and outbound leads
Ensure clients’ queries are answered correctly and promptly – track, assist and escalate to expedite resolution and maximize satisfaction
Stay up-to-date with the latest industry trends and the competition – keep abreast of best practices and promotional trends
Analyze assigned market’s potential, track sales, and status reports
Coordinate sales efforts with the rest of your team as well as other departments – work with engineering, support, and management to ensure timely and successful delivery of our products/solutions while meeting customer needs and objectives
Provide after-sales support to existing customers
Prepare reports on account status for deal and customer reviews, as well as customer needs, problems, interests, competitive activities, and potential for new products and services

Knowledge, skills, and abilities required… or desirable:

A desire to learn and succeed in technology sales (previous sales or customer service experience is a plus – ideally at least a year, but we are willing to consider extremely motivated candidates with somewhat less experience, but a strong interest in a career in sales)
Written and verbal fluency at native level in English is mandatory (C2)
Written and verbal fluency at native level in German is mandatory (C2)
Candidates with fluency in at least one additional language will get a priority. More interesting second languages are German, French, Spanish, Swedish, Italian, Arabic…
Strong communication skills, both verbal and written
Excellent analytical, organizational and problem-solving skills
A knack for negotiation and precise presentation of business ideas
A university degree, ideally related to business, marketing or technology/IT
Experience in sales, marketing or IT is a plus
Experience with Salesforce

If you are:

A self-motivated, driven individual with a strong desire to achieve
Both goal and team-oriented
A person with strong personal integrity and work ethic, willing to continuously improve through feedback
Able to work daily from Sarajevo office

We offer:

Advancement potential within our Sales department
We value candidates that are equally methodical and tenacious, as well as curious and ‘street smart’. More importantly, we are looking for someone who can effectively interact with a team.

If you are a person who enjoys working together toward achieving business goals and understands why perfect customer experience should be one of them, then we want to meet you.

Additional information is available via email info@crossvallia.ba or phone: +387 62 793 630

Junior Sales Associate (m/ž)