Rezultati pretrage: 3 oglasa za posao
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Key duties & responsibilities
Monitoring organization using Cortex XDR (24/7/365) – working on Cortex platform to solve incoming incidents, ingested from multiple sources like PAN NGFW, endpoints etc.
Creating monthly reports and statistics
Generating...
...customers to solve technical issues
Create process or troubleshooting documentation in the support knowledge base
Manage all open tickets and ensure customers get regular updates regarding case status
Identify and escalate priority issues that need immediate...
...customers to solve technical issues, create process or troubleshooting documentation in the support knowledge base, manage all open tickets and ensure customers get regular updates regarding case status, identify and escalate priority issues that need immediate attention...
Agencija Spektar
Banja Luka
prije 27 dana
